OMNXX System
OMNXX Review Engine
Turn happy customers into visible proof.
omnxx.systems
Pick what just happened
A job is marked complete at 2:22pm
- 14:22:00Job marked completeFrom your existing process
- 16:22:00Review request sentWhatsApp, two hours later
- 16:41:12Customer responded“All sorted, really quick, thanks”
- 16:41:13Sent to GoogleOne tap, straight to your profile
- 16:42:10Review leftYou are notified
- 16:42:11Reply draftedFor a human to approve and post
Running…
Your happiest customers are often the ones who never leave a review. Not because they were unwilling, because nobody asked them at the moment they were pleased.
Your reputation online ends up shaped by the small number of people motivated enough to write something unprompted, which is rarely a fair reflection of the work.
Asking should be part of the job finishing, not a task someone gets to when things are quiet.
When work is marked complete, Review Engine sends the request over the channel the customer already uses, follows up once if there is no response, and routes replies so praise becomes public and problems reach you privately and quickly.
Review requests go out consistently, and unhappy customers are heard before they write anything.
How it works
How an enquiry moves through Review Engine.
- 01
Job completed
Triggered from your existing process, not a new one.
- 02
Review request
Sent by WhatsApp or email, timed to the work finishing.
- 03
Customer responds
One tap through to the platform that matters to you.
- 04
Reminder
A single, polite follow-up if there is no response.
- 05
Feedback routed
Concerns reach you directly so they can be resolved.
- 06
Reply workflow
Draft responses prepared for a human to approve and post.
Capabilities
What it can do.
Scope
What this is not.
What this is not
- Review gating: filtering who is allowed to leave a public review
- Incentivised or purchased reviews
- Anything that breaches Google or platform review policies
FAQ
The questions you are about to ask
No, and we will not build that. Review gating breaches Google’s policies and puts your profile at risk. Every customer gets the same request. What we do is make sure a dissatisfied customer can reach you easily and quickly, so you have the chance to put things right.
Next step
Would Review Engine help your business?
The honest answer depends on where you are currently losing customers. Tell us what happens today and we will tell you whether this is the right place to start, or whether something else is.
You are wondering whether that run above would survive your business.
Fair. A simulation behaves. Your customers ask things nobody wrote down, and your team has a way of working that already solves part of this. That is what the first conversation is for: we would rather find out Review Engine is the wrong starting point now than after you have paid for it.
No card to start. The strategy call afterwards is free either way.